Frequently Asked Questions

Everything you need to know about your GRIP experience.

How do I determine the right size for me?

Each product page features a detailed 'Size Guide' button. We recommend measuring your favorite garment at home and comparing it to our specifications for the perfect fit.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Exchanges are free of charge, while returns for refund may incur a small shipping fee.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the domestic region. Express options are available at checkout for 1-2 day delivery.

What payment methods do you accept?

GRIP accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

Are your materials sustainably sourced?

We are committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we vet all our manufacturing partners for fair labor practices.

How can I track my package?

Once your order ships, you will receive an email with a tracking number and a link to our logistics portal to monitor your delivery in real-time.